Privacy Policy
At BuzzBID, we collect and manage user data according to the following Privacy Policy.
Data Collected
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
Use of the Data
We only use your personal information to provide you the BuzzBID services or to communicate with you about the Website or the services.
We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:
- Doing so is appropriate to carry out your own request
- We believe it's needed to enforce our legal agreements or that is legally required
- We believe it's needed to detect, prevent or address fraud, security or technical issues
Sharing of Data
We don't share your personal information with third parties. Aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service.
We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.
Cookies
We may use cookies on our site to remember your preferences.
Opt-Out, Communication Preferences
You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.
Security
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.
About Children
The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.
Access to Personal Data
You have the right to access the personal data we hold about you. To request access to or obtain a copy of your personal data, please contact us at info@buzzbid.com. We will respond to your request in accordance with applicable data protection laws.
Rectification of Personal Data
If you believe the personal data we hold about you is inaccurate or incomplete, you may request correction or updating of the data. Please contact us at info@buzzbid.com to request rectification, and we will take steps to address your request.
Cancellation of Personal Data
You may request the deletion or cancellation of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent. To request deletion, please contact us at info@buzzbid.com, and we will evaluate your request based on legal requirements.
Opposition to the Processing of Personal Data
You have the right to object to the processing of your personal data, especially if we process it based on legitimate interests or for direct marketing purposes. If you wish to exercise this right, please contact us at info@buzzbid.com, and we will assess your objection.
Revocation of Consent
If you have provided consent for us to process your personal data, you have the right to withdraw that consent at any time. To revoke your consent, please contact us at info@buzzbid.com, and we will promptly process your request. Please note that withdrawing consent will not affect the lawfulness of any processing carried out before the revocation.
Opt-Out of Communications
You have the right to opt-out of receiving promotional, marketing, or other communications from us. If you wish to opt-out of such communications, please email us at info@buzzbid.com with your request. We will honor your preferences and ensure you are no longer contacted for marketing purposes.
Updating Communication Preferences
You may also update your communication preferences or request to modify how we contact you. To update your preferences, please send an email to info@buzzbid.com, and we will promptly process your request.
Communication to Authorized Users
If you request a correction or erasure of your personal information, we will promptly update our records and notify any authorized users with whom we have shared or transferred your information. This notification will ensure that the corrected or erased data is accurately reflected across our systems and that any users relying on this data are informed of the changes.
Communication to Relevant Third Parties
If your personal information has been shared with third parties, we will notify those third parties of any corrections or deletions to ensure that the information they hold is accurate and up-to-date. We will make reasonable efforts to communicate these changes to any third parties to whom your data has been transferred, in accordance with applicable laws and data-sharing agreements.
Privacy-Related Complaints and Resolution Process
Complaint Submission
If you have any concerns or complaints regarding how your personal data is being handled, please submit your complaint to us at info@buzzbid.com. We take privacy concerns seriously and will review and investigate each complaint thoroughly.
Investigation and Resolution
Upon receiving a privacy-related complaint, we will initiate an internal investigation to assess the issue and determine an appropriate resolution. We will address the complaint in a timely manner and work to resolve the matter in accordance with our internal policies and applicable data protection laws.
Documentation of the Resolution
Once the complaint has been resolved, we will document the outcome of the investigation and the actions taken in our designated tracking system, HubSpot. This system ensures that all privacy-related complaints are tracked and monitored to maintain transparency and accountability.
Communication of Resolution
After a resolution has been reached, we will communicate the outcome to the individual who raised the complaint. We will provide a clear explanation of the steps taken to address the issue and any measures put in place to prevent a recurrence. If further action is required, we will inform the individual of their rights and options.
Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.
If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.